Refunds & cancellation

Free trial

• Paid plans start with a 7-day free trial. You won't be charged for the plan until the trial ends.
• To confirm your payment method, Razorpay may make a small authorization charge (for example ₹5). It is refunded automatically.
• Cancel before the trial ends and you pay nothing.

Cancelling

• Open Plans in Upsoar and choose Cancel subscription. No emails or calls needed.
• Your plan stays active until the end of the month or year you've paid for, then moves to the Free plan. Nothing is deleted.
• Plans renew automatically until cancelled. We remind you by email before a trial ends.

Refunds

• Charged by mistake? If you were charged twice, charged after cancelling, or charged for a plan you didn't choose, we refund the full amount.
• Unhappy with your first payment? Email us within 7 days of your first paid charge (after the trial) and we'll refund it, no questions asked.
• Renewals and partly used periods are otherwise not refunded; cancelling stops the next charge.
• AI credit top-ups are refundable within 7 days if you haven't used any of them.
• Approved refunds go back to your original payment method (UPI, card or netbanking) within 5–7 working days, depending on your bank.

Delivery

Upsoar is an online service. There is nothing to ship: your plan or credits are available in your account as soon as the payment is confirmed, usually within a minute.

Ask for a refund

Email hello@upsoar.in from the address on your account with the date and amount of the charge. We reply within 2 working days. See also our Terms.